ItemShot

Support

Need help with ItemShot, product photo export, saved projects or subscriptions? Email support@itemshot.app.

Subscriptions and billing

ItemShot Pro subscriptions are managed by Apple through the App Store. For cancellation, renewal, refund or payment questions, use your Apple account subscription settings or App Store Support.

Privacy questions

Privacy questions can be sent to privacy@itemshot.app. Photos are processed on device and are not uploaded to ItemShot servers.

When contacting support

Include your iPhone model, iOS version and a short description of what happened. Do not send private product photos unless you intentionally want support to inspect that image.